With the soft launch of Open Electricity Market starting 1 April 2018, here’s a
guide on how households and businesses in Jurong can enjoy more choice and flexibility in their electricity purchases.
Starting 1 April 2018, consumers in Jurong whose premises have postal codes starting with 60, 61, 62, 63 or 64 can choose to buy electricity from a retailer with a price plan that best meets their needs. Find out more here.
Some questions commonly asked by the consumers:
What is the Open Electricity Market about and how will it benefit consumers?
Is it compulsory for me to switch to an electricity retailer?
What is the regulated tariff?
What should I consider before buying electricity from a retailer?
Who are the retailers that I can buy electricity from?
What are the price plans that I can choose from?
How is it that retailers can offer different rates from the regulated tariff?
Where does my electricity supply come from?
Will the reliability of my electricity supply change if I switch to a new retailer?
Who do I contact if there is a disruption to my electricity supply?