If you do not wish to receive any marketing or promotional messages by retailers, you can register your business on the Do Not Contact List.

To safeguard consumers, all retailers are required to comply with the fair marketing and contracting practices set out under the "Code of Conduct for Retail Electricity Licensees" which include:

• Displaying proper identification of the salesperson and the licensee he/she represents; and
• Prohibition against pressure selling.

Small business consumers (with an average monthly consumption not exceeding 2,000 kWh) can buy electricity from retailers participating in the Open Electricity Market as listed here.

Business consumers with an average monthly consumption of at least 2,000 kWh can buy electricity from any electricity retailer.

In the event that your retailer ceases operations, your account will be transferred to SP Group. The following default supply arrangements will apply:

• Businesses with an average monthly consumption of less than 4,000 kWh and all households will buy electricity from SP Group at the regulated tariff;
• Businesses with an average monthly consumption of at least 4,000 kWh will buy electricity indirectly from the wholesale electricity market through SP Group at the wholesale electricity prices.

If you who do not wish to be transferred to the default supply arrangement, you will need to submit a request to your new retailer, to be transferred to your preferred retailer.

There will be no disruption to your electricity supply at any time, as you will continue to receive your electricity supply through the national power grid operated by SP Group.

It depends on the contract which you signed up for. Please check with your retailer for the contract duration of the price plan, and whether there are any charges for early termination.