Check out these resources on Open Electricity Market for residential consumers.

Educational Materials
Download booklets, brochures and other materials on Open Electricity Market.
Watch our videos on Open Electricity Market.
Apply for e-Services
Register for your e-Services account to view and download your electricity usage.
Download forms to update your address, close your account and perform other transactions.
Conditions of Service
View the conditions for service for contestable consumers in Open Electricity Market.
Codes of Practice
Read the codes of practice issued by the Energy Market Authority to regulate the activities and conduct of the electricity industry.
Learn more about billing-related charges, such as Market Support Services charges and Transmission Loss Factors.