- Purchase Options
- Making the Switch
- Metering Options
- Consumer Safeguards
- List of Retailers
- Price Comparison
All retailers are required to conduct fair marketing and contracting practices, in accordance with the Code of Conduct for Retail Electricity Licensee ("the Code"). The Energy Market Authority (EMA) will not hesitate to take action against any retailers for non-compliance of the Code.
Important Points to Take Note
1. You should only buy electricity from retailers participating in the Open Electricity Market.
2. You can switch back to buying electricity from SP Group at the regulated tariff.
Businesses with an average monthly consumption of less than 4,000 kWh (equivalent to monthly electricity bill of $800 or lower) can switch back to buying electricity from SP Group at the regulated tariff. Please check with your retailer on any early termination charges or other fees before switching back.
3. Your business can opt out of receiving marketing or promotional messages from electricity retailers:
Businesses can register in our Contact Opt-Out form to be placed in the Do Not Contact List.
Your privacy is important. If you receive any unsolicited calls, messages or visits by a retailer, inform EMA at firstname.lastname@example.org or call 6835 8000.
4. Your electricity supply will not be disrupted should your retailer exit the electricity market.
If your average monthly consumption is less than 4,000kWh, you will buy electricity at the regulated tariff; and
If your average monthly consumption is at least 4,000kWh, you will buy electricity from the wholesale electricity market at the wholesale electricity price through SP Group. You may refer to the Energy Market Company’s website (www.emcsg.com) for more details on the wholesale electricity price.