If you purchase electricity directly from the wholesale electricity market as a Direct Market Consumer, you will receive:
If you choose to buy electricity from the wholesale electricity market via SP Group, SP Group will issue you a separate bill for your electricity usage. You will receive another bill from SP Group for your non-electricity (i.e. water, town gas and refuse) usage.
Retailers will either bill you directly or via SP Group. Please check with your retailer for the billing arrangement.
| If your retailer bills you directly | If your retailer bills you via SP Group |
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You will receive two bills. One bill is from your retailer for your electricity charges. You will need to set up new GIRO or credit card arrangements to pay for your electricity bill. The other bill from SP Group is for your non-electricity charges (water, town gas, refuse collection). |
There will be no change to your current utility billing arrangement. You will continue to receive one bill from SP Group for both electricity and non-electricity charges. |
*Note: Most retailers which bill business consumers directly, will also cover the transmission charges for electricity consumption in their bills. Please check with your retailer if there is a separate arrangement made.
When electricity is supplied to consumers, there is some loss of energy when it travels from the power plants (i.e. the source of generation) via the transmission cables to homes and businesses. The amount of loss is dependent on the voltage level where consumers take in their electricity supply. In general, the lower the voltage, the more transmission losses are incurred when delivering electricity from where it is generated to where it is consumed. When retailers buy electricity from the wholesale market, they pay for the actual units of electricity generated. However, this quantity is higher than the recorded consumption registered on consumers' meters. As such, to account for the difference, retailers may apply a Transmission Loss Factor (TLF) to adjust the final consumption that they will use to bill consumers. The Transmission Loss Factor is calculated in accordance to a methodology approved by the Energy Market Authority. More details on Transmission Loss Factors can be found here.
There will be no change to your existing billing arrangement, if you choose to continue buying electricity from SP Group at the regulated tariff.
